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Upcoming Events
Our 2020 CCR (Water Quality Report) is available
See our Homepage or on our About Us page under Annual Report.
Rates/Regulations/Rules
There have been changes to our Rates, Rules and Regulations. They are listed on our Homepage and under the Administration/Finance page of our Department/Services tab.
ONLINE AND PAY BY PHONE
The City of Lebanon Authority is happy to announce that we have partnered with Paymentus for these services. Please see our home page and FAQ page for all the details!
Lead and Copper
Lead and copper information has been updated for 2019. Please see our Water Quality page.

Right-to-Know Request Forms

Hours of operation are:
Admin Office M–F, 8:00am–4:30pm
Billing Office M–F, 8:30am–4:00pm

Welcome to the City of Lebanon Authority website.

We are the Water and Wastewater Authority for Lebanon, Pennsylvania and surrounding municipalities.

Daily business contact information and Emergency contact information are located at the bottom of our homepage.

Our Mission:

"Our mission is to provide the customers and ratepayers of The Authority with high quality, safe and environmentally sound water and sewer services at a reasonable cost."


The agenda for our October board meeting is availble here.  Meeting is scheduled for Monday, October 11, 2021 at 3:00 pm.  


The City of Lebanon Authority has the following out for bid:

Materials for the 2022 calendar year

Chemicals specs (Updated 10/1/2021)

Ductile Pipe specs


Bid Results W-5-21

The results are unofficial pending approval at our board meeting Monday, October 11, 2021.  Official results will updated Tuesday, October 12, 2021.


THE CITY OF LEBANON AUTHORITY IS NOW OFFERING ONLINE BILL PAY AND PAY BY PHONE SERVICES

The City of Lebanon Authority has partnered with PAYMENTUS to offer pay by phone and online credit card, debit card, eCheck, PayPal, PayPal Credit, Venmo and bank account payments for utility bills.  There is a $3.50 processing fee charged per transaction for this service.  Each transaction is limited to $500; however if your bill is over $500, you may make mulitple transactions.  Your customer number and account number are required to use either the pay by phone or online method.  To pay by an automated phone system, please call 1-833-339-3578.

Click here to proceed to the Paymentus secure payment website.

*Please note that the above payment methods are only offered through the 3rd-party Paymentus site and phone number.  The City of Lebanon Authority Billing Office will only accept cash, checks and money orders.

ANY OTHER ONLINE PAYMENT SITES ARE NOT AFFILIATED WITH THE CITY OF LEBANON AUTHORITY (SUCH AS WWW.DOXO.COM).  PAYMENTS THROUGH UNAPPROVED METHODS MAY NOT BE APPLIED TO YOUR ACCOUNT IN A TIMELY MANNER OR AT ALL.


Our Water Rules and Regulations were amended at our July board meeting. This amendment regards water termination requests by the property owner. The Rates, Rules and Regulations have been updated in the links below as well as on our Administration, Finance and Billing page. Two new PDFs can also be found on that page for the Water Termination Supplement form (requires notorization) and the Property Owner Request for Service Termniation form. You can also access those forms by click on the words in this paragraph.


For information concerning Lead and Copper levels in City of Lebanon Authority's water system and how we sample please visit our Water Quality page or click here.


Our 2020 Water Quality Report is available.  It can be located under About Us - Annual Report.  You can go directly to the report here.


Please see below the resolutions and studies that were put into place at our April 2018 board meeting.

Water Resolution and Study

Sewer Resolution and Study


We updated our Sewerline Specifications in 2017.  They can be found on our Planning & Engineering page or by clicking here.


WATER AND SEWER RATES

Water Rates Updated 4/1/2021

Sewer Rates Updated 4/1/2021

Water System Rules and Regulations

Click here to view the Rules and Regulations for the Water System. UPDATED 3/2020

Click here to view the Rules and Regulations for the Sewer System. UPDATED 12/2020

Please reference the following fee schedules:

These fee schedules are also available in the "Rules and Regulations".


Current Water Capacity Fees Updated 2/2016


Current Sewer Capacity Fees

 

Please reference "Finance & Billing" for frequently requested forms and documents.

Click here for the City of Lebanon Authority - General Specifications for Water Main and Sewer Main Construction and associtated Details.




How to Contact us:

All Billing Inquiries/Name or Address Change - 717-675-2181

Night/Weekend Water Emergencies  -       717-865-2191

Night/Weekend Sewer Emergencies  -      717-507-6730

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Billing Office - 717-675-2181 call for all billing related questions, to transfer bill to/out of your name.

Administration - 717-272-2841 call for general questions, Administation department and general water and sewer related issues.

WasteWater - 717-272-2841 call for sewer related questions and issues.

Water Maintenance - 717-273-2506 call for water distribution system maintenance.

Water Meter - 717-273-1354 call for issues with your water meter.

Water Filter - 717-865-2191 call for water quality issues.

Paymentus Pay by Phone Utility Billing Payment Option - 1-833-339-3578

Paymentus Online Utility Billing Payment Option - Click here to proceed to Paymentus secure payment website.

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Please note: We are only the Water/WasteWater company for the City of Lebanon and the surrounding communities.  We are not affiliated with the City of Lebanon or County of Lebanon government.  If you have a questions or need assistance from the Lebanon Courthouse, please call 274-2801.